Get in Touch
We're committed to delivering exceptional service and creating unforgettable experiences. Reach out to us using the details below or complete our enquiry form, and a member of our team will be in touch.
Business Hours
- Monday – Friday08:30 – 17:30
- Saturday09:00 – 13:00
- Sunday & Public HolidaysClosed (Event days excluded)
Follow Us on Instagram
Two accounts, one story — pick the feed that matches what you're into.
Frequently Asked Questions
Tickets are available through the official ticketing link provided on each Ignite Experience event page. Select the event you're interested in and click "Get Tickets."
This depends on the event and ticket availability. We recommend purchasing your ticket in advance to secure your entry.
Ticket options vary by event and may include General Access, VIP, VVIP, seated tickets, dance-floor access and VVIP tables. Check the specific event page for available ticket categories.
For events with assigned seating, available seats can be selected during the ticket-booking process.
If VVIP tables are available for the event, they will appear as a ticket option. Table capacity and inclusions will be displayed with the event information.
Refunds are subject to the ticketing platform's terms and the specific event's cancellation policy. Please check your ticket confirmation for the applicable terms.
Check your email, including your spam or junk folder, for your ticket confirmation. If you still can't find it, contact the ticketing platform using your booking information.
You can view all currently announced Ignite Experience events on our Events page.
Our events take place at different venues and locations. The venue for each event is displayed on its individual event page.
Event times vary. Please check the event page or your ticket confirmation for the official start and closing times.
Follow Ignite Experience on our official social media channels and check our Events page for new announcements.
The confirmed artists and performers are listed on the relevant event page.
Additional artists may be announced depending on the event. Follow our official social media channels for lineup announcements.
Absolutely. Send us your suggestion through our Contact page. While we can't guarantee a booking, we'd love to hear who you'd like to see.
Yes. Sponsorship and brand partnership opportunities may be available for selected events.
We'd love to hear from you. Contact our team with your company details and the event you're interested in partnering with.
Depending on the event, opportunities may include branding, activations, promotional partnerships and other forms of event integration.
If you're interested in working with us, send your details and tell us what area you're interested in, such as events, entertainment, marketing, production or promotions.
Promoter opportunities may be available for selected events. Contact our team with your location, experience and relevant social media information.
Event staffing opportunities depend on the specific event. Contact our team and let us know what type of role you're interested in.
Bring your valid ticket or digital ticket confirmation. Identification may also be required depending on the event's age restrictions and venue requirements.
Late-entry rules depend on the event and venue. We recommend arriving early to avoid queues and ensure a smooth entry.
Parking depends on the venue. Check the event page for venue and parking information.
Age restrictions vary by event. Please check the specific event information before purchasing your ticket.
Dress codes vary depending on the event. If a specific dress code applies, it will be displayed on the event page or communicated before the event.
Ignite Experience is a South African event and entertainment company focused on creating memorable live experiences through music, entertainment, artists and immersive events.
We produce and create our own live entertainment experiences, including large-scale events and music experiences.
Ignite Experience operates in South Africa, with events taking place across different cities and venues.
You can contact our team through the Contact Us section of the website.
